This is what our Customers are saying….
I have been using the the classico for a few months now and here is my take on it and Tecnora.
Tecnora is special. It is not the usual Indian company with non existent customer care. They are happy to talk to you and clarify anything that you can think of. To me this is extremely important. I can guarantee that they are not the type that want to sell the product and forget about you.
I was apprehensive about getting a lesser known brand but on researching online I found a few things I liked and a few things I didn’t – so I called them. I told them what I was looking for – specifically a non pressurized portafilter. They worked with me and actually sent me a modified portafilter that was non pressurized. Additionally they were honest about not over engineering things in an espresso machine and they are right. The classico is not a Gaggia but will get the job done.
Design: The steam wand has a black plastic cover – I dont use the plastic cover on it. I get better microfoam with just the open steel tip. I feel the gap between the filter head and the base drip tray is too short. So if trying to dose using a small scale you will feel cramped. The steam wand feels too short as well. The portaholder and filter sit well and don’t feel too tight which I like. The machine is easy to clean and looks good on the table.
Operation: You wont be able to steam milk and pull shots at the same time on this machine because it is not designed as a commercial workhorse. If you steam your milk first and then decide to pull a shot you will note that the coffee puck gets disrupted and channels a lot – this is because the steam somehow finds its way into the portafilter and it shouldn’t. So my advice would be to pull the shot first, switch to steam mode and steam milk second. This may be less than ideal for purists but it is the best way to use the machine. If making for multiple people make the espressos first and then steam milk for all. If you switch between the two the temp for espresso after the steaming becomes too high and steam itself burns and disrupts the extraction. The filter basket is 49-50mm and takes about 14 grams for a double shot. Not the larger 18 grams. If you try to pack 18 grams you will likely mess up the group head.
Now re the pressure. yes, they and all companies say 15 bar. however, you only need 9 bar. That is what comes at the group head anyway. sometimes it is not even 9 bar. so dont get hung up on that number. Instead let me assure you that with the right grind this machine can pull a good shot easily. Excellent creama and visual characteristics and good taste. I don’t use the pressurized portafilter anyway but the non pressurized one that I had specially modified from them. But beware, if going that route you will need to know how to grind and tamp properly. don’t blame the coffee machine for incorrect grind and tamp related issues. Bottom-line: make the coffee generate the back pressure to extract properly.
Coffee: It is not all about the machine. You have to have a good burr grinder, fresh beans and technique. My shots now from the Classico are consistent, look good and have great taste.
Minor wishes: They already provide a frothing jar. I just wish they would throw away the plastic tamp – it is useless. Instead a standard 49 mm tamper should be included to show that Tecnora is serious about good coffee ! I know they are ?
The Tecnora provides a good quality of coffee and is fairly easy to operate.
Excellent value for money and an Excellent experience dealing with the seller.
I would definitely buy another Tecnora when they introduce a capsule machine !
Superb product, easy to use, loving it
Sleek with classic good looks,blends seamlessly into my kitchen. It is lightweight, quick off its feet and quite simple to use.
Switch it on, push a few buttons and it surprises you with classic espresso cuppa.
It’s also really simple to wash up, with a handy removable drip tray. Easy clean is what I love!
This quality of the coffee is good and the machine is very simple to operate, and absolute value for money.
This is a great machine to have around if you are a coffee lover or if you have a lot of friends coming over !
I would recommend it as a good buy. Extracts cups of very good coffee
This machine can make numerous varieties of coffees.
It is well-built with a powerful 15 bar pump & also it easy is to clean.
A real 15 bar pressure espresso machine. Machine works beautifully. Is fantastic value for money.
Customer support is impeccable. I lost a part and they replaced it free of cost.
The pump of the machine is just awesome. The machine pulls a great espresso and I especially enjoy a lungo from the machine. It is easy to use. The machine is running in 2 minutes of one switching it on.
I have used various kinds of coffees from 100% arabica coffees to blends and espresso blends. Absolutely value for money and the service team is quick and efficient. I’d suggest a more detailed cleaning manual though.
The following review reflects my experience with this machine for the last5 years –
*Quality of Coffee from Tecnora : Excellent with very good aroma ( I use Plantation A, Peaberry and 30% Chicory Blend)
*Ease of Operation of the machine : Very easy and simple (Fill the filter,put it in the holder and press the button depending on the consistency of decoction required)
*Value for money : 5 Stars (Fully worth)
*Experience in dealing with the seller: Excellent communication and clarified all the technical and common queries before making the purchase. Seller is in touch for any feedback for the improvement.
Our family members are Coffee lovers and we use this machine daily.
Precautions taken by me in using the machine:
*To prevent voltage fluctuations I have used voltage cut-out which cuts off power when the voltage is below 170V and above 270V.This will prevent the machine running on low and high voltages.
*I use only RO water so that the internals are clean and don’t corrode and scale.
*Before starting the machine I ensure that the tank has sufficient water.
*After extraction of Espresso shot, I remove the filter,clean the SS filter and put the empty filter in holder and flush by pressing the 4th button which cleanses the filter with residual coffee powder. Repeat for the second time so that the filter and the entire path is cleaned thoroughly. Then clean with a dry cloth and switch off.
I recommend this machine confidently to any one and you can save money on coffee powder as it will extract the full decoction by pressure. Also it will save a lot of time in preparing coffee since the entire process of getting decoction is over in 3-5 minutes. In conventional filter it takes anywhere around 30 minutes for getting decoction. Kettle in the machine is highly useful for getting hot water anytime.
Making Espresso coffee is also a fun in this machine with frothing spout on right side. My guests love the coffee from this machine.
I thank Tecnora and Roksam Enterprises for making available such a useful Espresso machine for domestic use.
I am not a big one for reviews unless I really care about the brand / product – In this case I absolutely love your product – and am more than happy to review it.
This machine provides Excellent coffee.. I used to think that the quality of the coffee depended totally on the beans, only to learn it’s the machine that does the real thing. Operating this machine It is not difficult at all, ( though it has a procedure to follow) and the outcome is well worth the effort.
This machine is Absolute value for money.
I Have had no issues in dealing with Tecnora at all … there was a point where the machine seemed to clog up, but that was sorted over the phone with some easy DIY cleaning/ maintenance steps.
For me, I believe Tecnora has raised the bar for home made coffee, the flip side is that I have become a bit of a snob when it comes to coffee… ?
The other thing it has done it is made home the hang out – everyone prefers to hang / meet at home than at a coffee shop.
And to say the least – the experience has been so flawless that if anything happened to this machine, I would without consideration go out and buy exactly the same one again.
This machine provides excellent coffee and is very easy to operate
Absolute Value for money and dealing with the seller is very pleasant experience.
Your review is important for us
The Experience Wall